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Event List Calendar

WEBINAR: Evolving from Customer Service to Customer Engagement

Customer Service is no longer good enough. The consumer expectations continue to evolve and now customers expect to be treat uniquely each time they interact with your organization. As more and more data driven metrics are put in place, the customer is expecting you to use the data you have to truly engage them. How are you using data to drive customer engagement? Blake Carleton, is the founder of a technology company that uses data to customize face to face engagement. He will talk about best practices and strategies to evolve your JCC from customer service to customer engagement.

Panelist: Blake Carleton

Cost: Free

Register here.

Start: February 22, 2016
End: February 22, 2016
Address:
Google Map
United States

WEBINAR: Customer Service and Safety at Member Check in – by fst Biometrics

Checking all of your members (and other guests) into your JCC facility while ensuring great customer service and quality security is a touch balance to strike. Hear from fst Biometrics, a JCC Association Preferred Vendor, on how to maintain this balance while utilizing new technologies to know who is inside of your building.

Cost: Free

Register here.

Start: February 29, 2016
End: February 29, 2016
Address:
Google Map
United States

WEBINAR: Say What? Improving Communication by Improving Listening Skills

Ever had a conflict with a someone based on a miscommunication or misunderstanding? You’re not alone. Failing to understand a person’s meaning can lead to unwanted conflict. While we can’t control how someone else communicates, we can at least control how well we listen, and that’s half the battle. Learn how you can gain clarity and insight and avoid unnecessary conflict by improving your listening skills.

Panelist: Walt McFadden, RSVP of Southeast Texas, Evelyn Rubenstein JCC Houston

Cost: Free

Register here.

Start: February 29, 2016
End: February 29, 2016
Address:
Google Map
United States

WEBINAR: Transgender Inclusion at JCC Overnight Camps

Please note: All webinars are scheduled on Eastern Standard Time.

Target audience: overnight camp professionals

Description: In this interactive webinar, overnight camp professionals will be invited to bring their hopes and concerns about transgender inclusion at camp. Keshet will use the Jewish value of B’Tzelehm Elohim — In God’s Image — as a basis for inclusion, as well as sharing examples of gender diversity in Jewish tradition . Additionally, we will discuss terminology specific to the transgender community, and address the concerns and challenges faced by transgender individuals, particularly transgender youth, as expressed in their own words. We will end our conversation with best practices and tools that overnight camp professionals can use in order to make their facilities more inclusive for transgender overnight campers.

Presenter: Daniel Bahner, National Manager of Education and Training, Keshet

Cost: None

Join the meeting here.

For more information about Keshet: http://www.keshetonline.org/

Start: March 15, 2016 2:00 PM
End: March 15, 2016 3:00 PM
Address:
Google Map
United States

WEBINAR: Transgender Inclusion at JCC Day Camps

In this interactive webinar, day camp professionals will be invited to bring their hopes and concerns about transgender inclusion at camp. Keshet will use the Jewish value of B’Tzelehm Elohim — In God’s Image — as a basis for inclusion, as well as sharing examples of gender diversity in Jewish tradition . Additionally, we will discuss terminology specific to the transgender community, and address the concerns and challenges faced by transgender individuals, particularly transgender youth, as expressed in their own words. We will end our conversation with best practices and tools that day camp professionals can use in order to make their facilities more inclusive for transgender day campers.

Panelist: Daniel Bahner, National Manager of Education and Training, Keshet

Cost: Free

Register here.

Start: March 22, 2016
End: March 22, 2016
Address:
Google Map
United States
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