Calendar of Events › Professional Development

Event List Calendar

WEBINAR: User Experience-Customer Service

Positive customer relationships are built by creating a great user experience. That journey encompasses each interaction JCCs have with the people, programs, services and facilities that they offer. Discover how hiring, new staff on-boarding, and linkage between staff and net promoter index will lead to an optimal user experience.

Presenter: Brian Soileau, Consultant | Health & Wellness/Membership Services

Registration URL:

https://attendee.gotowebinar.com/register/4735443008380807170

 

 

 

Start: August 19, 2014 2:00 PM
End: August 19, 2014 3:00 PM
Address:
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United States

WEBINAR: Retention Through Engagement

Benchmarking demonstrates that retention correlates highly to participation in programs from multiple departments. JCCs can drive higher engagement by consistently connecting users to multiple programs and to one another. Discover how a new strategy around wellness can provide opportunities for engagement and increased retention.

Presenter: Brian Soileau, Consultant | Health & Wellness/Membership Services

Registration URL:

https://attendee.gotowebinar.com/register/4735443008380807170

Start: September 18, 2014 2:00 PM
End: September 18, 2014 3:00 PM
Address:
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United States

WEBINAR: Effective New Employee Orientation

Description:  Making sure new hires get up to speed quickly and effectively significantly impacts the bottom line. This session will present techniques to immediately implement an effective orientation process by focusing on key priorities to decrease time for new hires to reach maximum productivity.

Presented by Jordan Shenker, Senior Vice-President | Community Services  JCCA

Registration: https://attendee.gotowebinar.com/register/1287754973589915394

Start: September 23, 2014 2:00 PM
End: September 23, 2014 3:00 PM
Address:
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United States

WEBINAR: Measuring Success/Key Metrics

You cannot manage what you do not measure. Metrics and measures are critical strategies that maximize impact. Discover the key questions to consider and how they link to the key elements of Discover @ the JCC, expected outcomes, and key findings in JCC Association Benchmarking.
Presenters: Jordan Shenker, Senior Vice-President | Community Services         Brian Soileau, Consultant | Health & Wellness/Membership Services

 

Registration URL:

https://attendee.gotowebinar.com/register/8986782782502494466

Start: October 21, 2014 2:00 PM
End: October 21, 2014 3:00 PM
Address:
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United States

PROFESSIONAL CONFERENCE: 2015 JCCs of North America

No description has been entered for this event.

Start: March 15, 2015
End: March 18, 2015
Venue: Rosen Plaza Hotel
Address:
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9700 International Drive, Orlando, FL, United States, 32819

WEBINAR SERIES: A Window Into Israeli Society Through Film

Family

 

This Fall, in partnership with Ma’aleh, JCC Association will bring you a series of webinars that will include a combination of film viewing as well as resource sharing that we hope will ignite some ideas of how you may use film, and Israeli film in particular, across multiple departments to engage, and teach, and build community.

Start: March 23, 2015 2:00 PM
End: March 23, 2015 3:00 PM
Address:
Google Map
United States
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