Title: Part Time Staff—Creating a Training Program for Non-Lifers at Your JCC
Date: April 24 – 2 pm eastern, 1 pm central, 12 pm mountain, 11 am pacific
Trainers: Casey Conrad* and Brian Soileau
Target: JCC Staff who supervise part-time staff
Description: We all supervise staff that are not here for a very long haul, but mean so much to our bottom line. Learn how to create a training program for part-time staff to make them more engaged, excellent customer service champions, and expert salespeople for all of the programs in your facility. Help them to deliver vital results and increase their interest in your business.
*Casey Conrad has been in the health and fitness industry for 25 years. She is the author of Selling Fitness, the complete guide to selling health club memberships, Selling Personal Training, Internet Marketing for Health & Fitness Clubs, and has produced over 25 other sales and marketing products for the club business. She is a featured speaker and columnist worldwide and provided health club operators around the world with sales and marketing tips through her Club Sales Secrets and Smart Club Marketing newsletters (www.healthclubsalestraining.com, www.SmartClubMarketing.com). She is the founder and creator of the Take It Off Weight Loss Program (www.TakeItOffWeightLoss.com), a licensed health club product offered throughout the United States and Canada