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WEBINAR: User Experience-Customer Service

August 19, 2014 2:00 PM
August 19, 2014 3:00 PM
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United States

Positive customer relationships are built by creating a great user experience. That journey encompasses each interaction JCCs have with the people, programs, services and facilities that they offer. Discover how hiring, new staff on-boarding, and linkage between staff and net promoter index will lead to an optimal user experience.

Presenter: Brian Soileau, Consultant | Health & Wellness/Membership Services

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