JCC Association of North America
We lead and connect the JCC Movement, advancing and enriching North American Jewish life.
Description: Exceptional JCC member retention requires an action plan and a cohesive effort between the fitness and membership teams that begins the moment a new member joins. This JCC best practice of “onboarding” is reinforced by the strong evidence supported by the JCC Benchmarking report. This session identifies and walks through the processes, teamwork, and consistencies required to successfully “onboard” and retain every new JCC member.
Audience: Sports & Wellness Directors, Membership Directors, Fitness
Speaker: Tom Nelson, Vice President of Community Services, MediFit & JCC Staff Panel
Cost: None
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