Joy Brand-Richardson is a vice president and the director of training and professional development at JCC Association of North America. A longtime employee of JCC Association, Brand-Richardson has developed and directed leadership cohorts and programming for thousands of JCC employees over the last 25 years. Before joining JCC Association, she worked at three different JCCs. Brand-Richardson holds a master’s degree in education and has additional training in coaching, staff development, and customer service. She is a proud recipient of the JCC Association Graduate Scholarship, member of the SRE Network inaugural advisory board, and an advisor for JPRO’s WellAdvised program. Although not a Red Sox fan herself, she does have a dog named Fenway and another named Journey; as a family they love to hike and swim.