Real data, real results—JCC Benchmarking is the key to enhanced JCC performance.
Initiated in 2005, Benchmarking works with approximately 50 JCCs each year. The program has assisted a total of 88 JCCs since the start, and has made tremendous progress defining what is JCC excellence by identifying organizational programs, procedures and policies that truly drive desired outcomes.
Benchmarking spans two years—the first focused on collecting data, and the second on implementing strategies for improvement—with a focus on helping JCCs translate the data into concrete action. We have created online dashboards for JCCs and have recently added new Benchmarking tools around effective board governance. Any of our JCCs can participate in Benchmarking. All they need is a commitment from leadership and the ability to provide data. The program will engage senior management, line staff and the board of directors in the process.
“Big data is even important to JCCs—Benchmarking isn’t just about the numbers. It’s about the story behind them.”
Andrew C. Paller
Develops and coordinates JCC Excellence: The Benchmarking Project. Presents reports and consults with JCCs based on an analysis of the data and findings gathered through the Benchmarking Project.Contact Andy